OZATAP PRIVACY POLICY
Effective Date: 12 October 2026 Last Updated: 12 October 2026
1. INTRODUCTION
OzaTap is a digital identity and smart business solution that helps individuals and businesses share information, manage digital profiles, and use smart products such as NFC-enabled business cards and identification products.
This Privacy Policy explains how OzaTap collects, uses, stores, protects, and shares personal information when you visit our website, create an account, manage a digital profile, purchase our products, contact our support team, or otherwise use our services.
We are committed to handling personal information responsibly and in accordance with applicable Nigerian data-protection laws, including the Nigeria Data Protection Act 2023, and other applicable legal requirements.
By using our website and services, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is the appropriate legal basis for a particular activity, we will seek that consent as required by law.
2. WHO WE ARE
OzaTap is operated by OzaTap Solutions.
For questions about this Privacy Policy or how we handle your personal information, contact us using the details below:
Email: support@ozatap.com Phone: +2348148235159
For privacy-related requests, please use the email subject: “Privacy Request — OzaTap”
Where applicable, OzaTap acts as the data controller for personal information processed in connection with its services. Certain service providers may process information on our behalf to provide hosting, authentication, database, payment, communications, or related services.
3. PERSONAL INFORMATION WE MAY COLLECT
The information we collect depends on how you use OzaTap.
3.1 Account and Registration Information
When you register or manage an account, we may collect:
- Full name. - Username or display name. - Email address. - Phone number. - Profile photograph. - Password and authentication-related information, handled through the authentication system used by the platform. - Other information you voluntarily provide through your account.
3.2 Digital Profile Information
If you create a digital business card or profile, we may collect information you choose to provide, such as:
- Name and professional title. - Business or organisation name. - Profile photograph and cover image. - Biography or description. - Phone number and email address. - Business address or location. - Website and social-media links. - Other contact or business information you choose to publish.
You are responsible for ensuring that information you submit is accurate and that you are authorised to provide it.
3.3 Order and Delivery Information
When you order products, we may collect:
- Customer name. - Contact phone number. - Email address, where provided. - Delivery address. - City or town. - State. - Delivery instructions, where provided. - Products ordered, quantities, prices, order number, and order status. - Payment-verification status and relevant transaction records. - Communications relating to your order.
We use this information to process orders, verify payments, arrange fulfilment, provide customer support, and maintain appropriate transaction records.
3.4 Payment Information
OzaTap may provide bank-transfer payment instructions for product orders.
When you pay by bank transfer, you may provide information or evidence reasonably needed to help us identify and verify the payment.
We may retain transaction references, payment status, amounts, timestamps, and records of payment verification.
You must never send your bank PIN, password, one-time password (OTP), or other confidential banking credentials to OzaTap.
Do not assume that OzaTap stores your complete banking credentials or card details. Any payment information processed by a third-party payment provider will be handled according to that provider's applicable terms and privacy notice.
3.5 Technical and Usage Information
Depending on the features enabled on our website, we or our service providers may process limited technical information, such as:
- Browser and device information. - IP address. - Login and security events. - Website interaction or diagnostic information. - Information necessary to detect fraud, protect accounts, and maintain service reliability.
We will not claim to collect a category of information unless it is actually collected through our website, infrastructure, or service providers.
4. HOW WE USE YOUR INFORMATION
We may use personal information for the following purposes:
- To create and manage customer accounts. - To authenticate users and protect accounts. - To create, display, and manage digital business cards and profiles. - To provide access to OzaTap products and services. - To receive and process product orders. - To verify bank transfers and record payment status. - To prepare and fulfil orders. - To arrange delivery or collection. - To communicate order updates and respond to enquiries. - To process eligible modification or cancellation requests. - To investigate suspected fraud, misuse, or security incidents. - To maintain business and transaction records. - To comply with legal and regulatory obligations. - To improve website reliability, usability, and security. - To protect the rights, property, and legitimate interests of OzaTap and its users.
We will seek consent where required and will otherwise rely on an appropriate lawful basis for the relevant processing activity.
5. LAWFUL BASES FOR PROCESSING
Depending on the circumstances, OzaTap may process personal information on one or more of the following lawful bases:
- Performance of a contract or steps taken at your request before entering into a contract. - Compliance with a legal obligation. - Your consent, where consent is the appropriate legal basis. - Legitimate interests, where permitted by law and where those interests do not override your rights. - Other lawful bases permitted under applicable Nigerian law.
Where processing relies on consent, you may withdraw that consent where applicable. Withdrawal does not automatically make earlier lawful processing invalid, and certain information may still need to be retained for legal or contractual reasons.
6. PUBLIC DIGITAL PROFILES AND NFC CARDS
OzaTap allows customers to create digital profiles that may be accessed through a link, QR code, NFC-enabled product, or another supported sharing method.
6.1 Published Profiles
When you publish or activate a profile by choosing a username or otherwise making the profile publicly available through the platform, information displayed on that profile may be accessible to people who visit the profile link or scan a linked product.
Depending on your profile settings and the information you provide, this may include your name, photograph, business details, contact information, website, and social-media links.
Information displayed on a public profile should be treated as public information.
6.2 Your Responsibility
Before publishing a profile, carefully review the information you choose to display.
Do not publish:
- Passwords or authentication credentials. - Bank PINs, OTPs, or confidential financial information. - Government identification numbers unless there is a lawful and necessary reason and the platform expressly supports the relevant use. - Another person's personal information without appropriate authority. - Confidential business information that you do not intend to make public.
6.3 Unpublished Profiles
Profiles that have not been made publicly available should not be intentionally exposed through public profile links.
Access to private profile information should be restricted according to account permissions and the platform's security controls.
6.4 Copies and External Sharing
Once a profile is published, another person may copy, photograph, download, save, or share information displayed on it.
Removing or unpublishing a profile may prevent future access through OzaTap's own public profile page, but it may not remove copies already stored by other people or services.
7. HOW WE SHARE PERSONAL INFORMATION
OzaTap does not sell personal information as a business model.
We may share personal information where necessary with:
7.1 Technology and Hosting Providers
Service providers that support website hosting, authentication, databases, storage, security, and platform operations may process information on our behalf.
7.2 Payment and Financial Service Providers
Where applicable, payment providers or financial institutions may process transaction information needed to complete, identify, or verify payments.
7.3 Delivery and Fulfilment Providers
We may share the necessary customer name, phone number, address, and order information with delivery or fulfilment providers to complete an order.
7.4 Professional Advisers
We may share relevant information with professional advisers, such as legal or accounting advisers, where reasonably necessary and lawful.
7.5 Authorities and Legal Requests
We may disclose information where required by applicable law, a valid legal process, or a lawful request from a competent authority.
7.6 Business Transfers
If OzaTap undergoes a merger, restructuring, acquisition, or transfer of business assets, relevant information may be transferred subject to applicable legal requirements and appropriate safeguards.
We aim to limit sharing to information reasonably necessary for the relevant purpose.
8. INTERNATIONAL DATA TRANSFERS
Some technology providers used to operate the website may process or store information outside Nigeria.
Where personal information is transferred internationally, OzaTap will take the steps required by applicable law, including ensuring that an appropriate legal basis and safeguards exist where required.
The actual locations and transfer arrangements depend on the providers and infrastructure used by the platform.
9. DATA SECURITY
OzaTap takes reasonable technical and organisational measures intended to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, or destruction.
Depending on the relevant system, safeguards may include:
- Authentication and access controls. - Restrictions on administrative privileges. - Database access policies. - Secure handling of authentication credentials. - Monitoring and investigation of suspicious activity. - Appropriate controls over access to customer and order information.
No website, database, transmission method, or electronic storage system can be guaranteed to be completely secure.
You should protect your login credentials and notify us promptly if you suspect unauthorised access to your account.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including account management, product fulfilment, customer support, security, dispute resolution, and compliance with legal obligations.
Retention periods may vary depending on the type of information, the nature of the transaction, applicable legal requirements, and the need to establish or defend legal claims.
Where information is no longer required, we will take appropriate steps to delete, anonymise, or otherwise securely dispose of it, subject to applicable law and legitimate retention requirements.
Deleting an account or unpublishing a profile may not immediately remove information that must be retained for legal, security, transaction, or dispute-resolution purposes.
11. YOUR DATA-PROTECTION RIGHTS
Subject to applicable law and any lawful limitations, you may have the right to:
- Be informed about how your personal information is processed. - Request access to personal information held about you. - Request correction of inaccurate or incomplete information. - Request deletion of personal information where the legal conditions for deletion are met. - Request restriction of certain processing activities. - Object to certain processing activities. - Request data portability where applicable. - Withdraw consent where processing relies on consent. - Request human intervention or challenge certain decisions based solely on automated processing where the law provides that right. - Lodge a complaint with the Nigeria Data Protection Commission.
These rights are not absolute and may be subject to legal exceptions.
To submit a request, email support@ozatap.com with the subject:
“Privacy Request — OzaTap”
Please describe the request and provide enough information for us to identify the relevant account or record. We may need to verify your identity before taking action.
We will respond within the timeframe required by applicable law.
12. CHILDREN'S PRIVACY
OzaTap's services are intended for people who can lawfully enter into the relevant transactions and agreements.
We do not knowingly collect children's personal information in circumstances where doing so would violate applicable law.
Where a parent, guardian, or other authorised person believes that a child has provided personal information unlawfully, they may contact us so that we can review the matter and take appropriate action.
13. COOKIES AND SIMILAR TECHNOLOGIES
Our website or its technology providers may use essential cookies, local storage, or similar technologies to support functions such as login sessions, security, preferences, and website operation.
If optional analytics, advertising, or other non-essential technologies are introduced, we will handle them in accordance with applicable legal requirements, including obtaining consent where required.
You may be able to control cookies through your browser settings. Disabling certain essential technologies may affect website functionality.
14. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites, social-media services, payment providers, or other external platforms.
OzaTap does not control the privacy practices of third-party websites and services. Their own terms and privacy notices apply to their processing activities.
You should review those notices before providing personal information to an external service.
15. PRIVACY COMPLAINTS AND CONTACT
If you have a question, concern, or complaint about how OzaTap handles your personal information, please contact us first.
Email: support@ozatap.com Phone: +2348148235159
For privacy requests, use the subject: “Privacy Request — OzaTap”
You may also lodge a complaint with the Nigeria Data Protection Commission where applicable.
Official NDPC website: https://www.ndpc.gov.ng/
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our services, technology, legal obligations, or data-handling practices.
When we make changes, we will update the “Last Updated” date and take any additional notification steps required by law.
The revised policy will apply from its stated effective date, subject to applicable legal requirements.
17. GOVERNING LAW
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, including applicable data-protection laws.
Nothing in this Privacy Policy is intended to remove or unlawfully limit any right that cannot legally be excluded or limited.