Delivery & Collection Policy
This policy explains how OzaTap orders are delivered or collected.
Delivery availability and charges
- Delivery availability for your location and any delivery charges will be communicated to you before your order is fulfilled.
- Delivery time is separate from the order processing period.
Your delivery details
- You must provide accurate and complete delivery details, including a reachable phone number.
- OzaTap is not responsible for delays caused by incorrect or incomplete delivery details.
Collection
- We will notify you when your order is ready for collection.
- Collection requires confirmation from OzaTap. Please do not visit to collect until we have confirmed a collection arrangement with you.
Changing your delivery address
- Please contact us as soon as possible if your delivery address changes.
- Changes to delivery addresses after processing begins may affect delivery cost and timing.
Need help?
For assistance, contact support@ozatap.com or call +2348148235159.